Shipping


WHEN WILL MY PACKAGE ARRIVE?
If you are wondering when your package will arrive, take a look at the estimations provided below. Please note: all shipping times are a guideline. Packages could arrive sooner or later than the approximations provided. Weekend days and holidays do not count toward the estimated timelines.

Canada: 4-11 Business Days (Trackable)
USA Tracked Packet: 7-10 Business Days (Trackable)
Everywhere Else: 5-14 Business Days (Trackable)

SHIPPING ESTIMATES FOR DROP SHIPPED ITEMS:
Canada: 3-7 Business Days (Trackable)
USA: 2-6 Business Days (Trackable)
International: 7-14 Business Days+ Depending on customs delays. (If tracking is required please send us a convo prior to placing your order)

WHERE DO YOU SHIP FROM?
Items are shipped from Ontario, Canada.

WHEN WILL MY ORDER SHIP?
For in stock items orders will be shipped within 3-5 business days after the order was placed. For drop shipped items orders will be shipped within 2 weeks and preorder items ship in 4-6 weeks. This times does not include weekends or holidays.

WHAT METHOD OF SHIPPING DO YOU USE?
All packages are sent using Canada Post. All items sent have tracking and insurance provided. In the case of drop shipped items please note that US and international orders are shipped via USPS. International orders do not have tracking.

If you live outside the US or Canada and desire a faster delivery time, please send us an email (or convo) before placing your order and we can make arrangements that will fit your needs.

CAN I CANCEL MY ORDER?
Orders for clothing items CANNOT be canceled as they are sent to manufacturing almost immediately after the order has been placed.

IF THE PACKAGE WE SEND TO YOU IS RETURNED TO US
It is the customer's responsibility to provide us with a deliverable shipping address. If the address you provide us with is incorrect/incomplete, and your package is returned, or your package goes unclaimed and is returned, you must pay for it to be shipped again.

MY PACKAGE HASN'T ARRIVED YET
All orders are processed Monday through Friday. Orders will not be processed or shipped on weekends or holidays. Don’t forget to the allow 1-3 business days for order processing, too! If you still think your order is missing, contact Starry Eyed here: starryeyedbowtique [!at] gmail.com (or send a convo) and we will find out what has happened to your items. In the event of a loss a replacement package will be sent.